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Terms and conditions
The agreement between you (The customer) and Iceland Aurora slf.
Guide choice: Your booking with a particular guide does not guarantee your tour with that particular guide although it does act as a strong indication of your preference and everything will be done to honor your preference.
In the event of Iceland Aurora photo tours cancelling the tour, the amount paid by The customer will be refunded. Steps may be taken to find a replacement tour, but this cannot be guaranteed or expected.
In the event of The customer cancelling the tour, the deposit will not be refunded unless the cancellation is made 7 days before the start of the tour. For a private workshop, this is 7 days + the length of the workshop (i.e a 2 day tour will require 9 days notice).
Reasons for mutual cancellation.
Iceland Aurora photo tours may discuss a mutual cancellation with The customer regarding any of the following situations. Acts of God; flood and volcano threats, storm warnings issued by the Icelandic Met office. Tours may also be mutually cancelled if road conditions are extremely slippery.
Tours include: Comfortable 4X4 transport – including pick-up and drop off from a location of your choice in the Reykjavik area. Our vehicles are modified SUVs with very clean and comfortable interior. They are non-smoking vehicles, please ask to stop . Photographic assistance, tuition and advice may be offered but this needs to be clearly agreed with your photo guide. Tripod if requested. Some wet weather (waterfall) protection – if requested.
Accommodation may be arranged for the duration of a ‘long tour’, the customer is responsible for Reykjavik (pick up) accommodation.
Tours don’t include: accommodation, food and entrance fees or costs of extra activities. Basic travel insurance for extra activities (such as hiking) is essential.
Multiple days are sold as ‘long tours’. When reserving a ‘long tours’, please request price confirmation and payment methods with your guide.